Attempting to link a LoyLap card with the smartphone app 3 times will result in your account being locked for your security.
Please contact firstname.lastname@example.org from the email address you use with the LoyLap smartphone app, please include the following details:
- 8 digit number displayed on your card
- CVV of the card
- A picture of the card
- the current balance of the card
These requests are considered on a case by case basis and we may require additional details to verify your request.